South Africa has a fast-growing online gambling industry. Since the SA government opened up the market for more online casinos in 2011, many new internet gaming sites have emerged.
Although the online gaming market is regulated in this country, the large number of casinos makes it difficult for new gamers to choose a suitable casino.
This guide shows you the questions to ask during your research to choose a suitable online casino in South Africa. It also provides tips for picking a reputable casino that offers an excellent user experience, great fun, and fair chances of winning.
1. Is the casino legally registered?
Online casinos in South Africa are regulated by the National Gambling Act of 2008, amended in 2011. This act requires all casino operators to register and obtain a renewable license.
A trustworthy online casino will be registered with the Casino Association of South Africa. So, look for proof of registration and a current gambling license.
2. Is the casino a good fit for you?
Choose a casino that you will love to return to again and again. You shouldn’t register with a casino that does not offer you a good user experience.
Some of the features you should look for include:
- Easy movement from one part of the website to another
- Attractive design that sets you in the right mood to enjoy a game
- A user-friendly mobile app for playing your favorite games on the go.
3. Which casino games are available?
You can only enjoy a casino if it offers the games you like to play often. So, study the list of casino games offered on the website.
A reputable casino should have games like:
To enjoy these games, choose a website that grants you a fair chance of winning. Most game outcomes are based on luck. But the company should assure you that it uses a fair random number generating system to determine game outcomes.
Also, the website must be easy to use and offer top-grade software that can work in your browser (mobile or otherwise) or as a standalone mobile app.
4. Which bonuses do they offer?
Virtually all casinos will provide an enticing bonus when you sign up. This is known as the “welcome bonus.”
Bear in mind that some casinos may limit the use of this bonus. While some operators allow you to use it to play test games, others may only allow you to use it after making an initial deposit.
Apart from the welcome bonus, casinos also offer bonuses for making deposits and a reward for playing a certain number of games.
5. What are the payment options?
SA casinos offer multiple payment options to attract gamers. Before you sign up, take a close look at options for deposits and withdrawals. Ask the support team if you need to understand how an option works.
On most casino websites, you will find deposit options such as:
- Credit card
- Debit card
- Direct bank deposit
To receive your money after winning a game, you will need to have a bank account or eWallet. Some casinos allow you to withdraw as many times as you win, while some limit the number of withdrawals in a month.
6. Is the website secure?
Online gaming should not only be exciting and rewarding, it should also be safe and secure. The best casinos will always make sure to provide adequate data protection for their users.
Find out whether the operators encrypt your data and provide an assurance of security in their terms of service. Remember that you will be exposing your financial details while making deposits or withdrawals.
So, ensure that your casino has strong and up-to-date protection from hackers. They must not expose your details to any unauthorized entities.
6. What do users say about the casino?
It’s better to register on a website with many stellar reviews than one with scanty reviews and low ratings. Websites like Trust Radius and Trust Pilot allow you to discover what other players feel about a given casino.
Spending a few minutes reading reviews will enable you to select a reputable casino. You will be aware of the strengths and weaknesses of the company before you offer them any of your hard-earned money.
7. Does the casino offer excellent customer service?
Avoid any company that has poor customer service. You simply won’t enjoy gaming on their site or using their app. When a problem occurs with deposits, withdrawals, or games, you may have to wait for several hours or days to get it resolved.
You can however test the quality of the customer service before you register. Just send an email with a set of questions or paste them into a live chat (if available). Observe the time it takes for the other party to respond and the quality of answers you get. Then you can decide whether the company will offer the kind of quality service you expect going forward.
If you apply these tips in your search for the right gambling experience, you will find a number of reliable online casinos in South Africa. Ideally, if you’re ever in doubt, you should sign up with those sites offering free gameplay, so that you can properly assess the establishment before committing any real money. Good luck!