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A Handy Guide To Tackling Common Mail App Problems

A Handy Guide To Tackling Common Mail App Problems

Wambui Gichuki by Wambui Gichuki
29 May 2023
in Technology
Reading Time: 4 mins read
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Mac users rarely have reasons to complain because things usually work smoothly. However, you may encounter issues with sending and receiving emails via the Mail application after updating the operating system. Many Mac users reported Mail app problems after upgrading their system to macOS Monterey and Ventura.

In this article, the most commonly faced Mail app problems collected that affect user experience. The solutions are also mentioned for your convenience. Let’s get started.

Mail Quits Unexpectedly

The Mail app quitting unexpectedly can be highly annoying, especially if you have typed a ridiculously long email, but the app quits unexpectedly before you can send it. Some of the common reasons why email keeps closing might be all or any one of the following:

  • macOS bugs
  • Account glitches
  • Outdated application
  • Corrupted preference files
  • Malware

You can solve the Mail quit unexpectedly issue by checking for malware, rebuilding the mailboxes, disabling and re-enabling Mail accounts, updating the Mail application, and deleting Preference files.

If the problem is a Mac glitch, you need to restart your system or boot your device in Safe mode. You can also run a network check to ensure the issue is not because of an unstable Wi-Fi network.

Mail Not Launching After Macos Update

Right after updating the macOS version, it is common to face this issue. The fix is also straightforward.

Open the Mail application from your Applications. If the app launches that way, drag the app icon out of the Dock. Then, re-drag the app icon into the Dock. Finally, close the Mail app and try launching it from the Dock. If it works, the problem is solved.

You can use the web version to access your emails as a temporary fix.

Mail App is Running Slow

The Mail application might be slow because it deals with lots of open windows buried beneath other applications. However, you can fix the problem by merging Mail windows.

To use the Merge All Windows command, click on Mail > select Window > choose Merge All Windows > close the unnecessary windows to reduce the impact on your Mail app’s memory.

Hopefully, Mail will run smoothly and get snappier.

Mail is Not Showing Messages in Inbox

If messages are missing in the inbox, try these suggestions:

  • Check if you are connected to the Internet. If the connection is unstable, it might be that the messages haven’t been loaded yet, and it will take them some time.
  • Do you use more than one email account in Mail? If so, ensure you are looking for messages in the correct account.
  • If messages are missing from a specific group or person, check whether you have blocked messages from them.
  • Did you sort messages? If so, they might be on the list but not in the order you are expecting.
  • Quit the app and relaunch it.

Are There Any General Solutions To Fix The Mail App?

Yes, some general fixes would help you out of chaotic situations. It is good to remember them. Whether the Mail app isn’t opening, is unresponsive, slower than normal, keeps crashing, or not showing your email messages, you can try the following fixes:

  • Restart your Mac

If the app is working slowly or is frozen, the issue might be with another application running on your system. For example, if the app running on your Mac is consuming RAM and other heavy system resources, Apple Mail and other apps will struggle to function correctly.

You can fix this issue by quitting all the apps running in the background and restarting your Mac. First, restart your Mac by going to the Apple menu > Restart. Then, relaunch the Mail app.

  • Force quit the app

When the Mail app presents issues, one of the first solutions is to restart the application. To do this, you must quit the application first. As soon as you quit the app, the background processes associated with the app will stop, and then you can reopen it.

If the app is unresponsive, you cannot quit it by clicking the X icon. Instead, you have to take the force quit route. To force quit, click the Mail icon in the Dock and press Command + Q to quit. Alternatively, press Option + Command + Escape to open the Force Quit dialog box and choose Force Quit. Finally, relaunch the app to see if it works smoothly.

  • Check the Internet connection

Apple Mail application works with an Internet connection. However, if you are not connected to a stable connection, the application will not work. Therefore, fix your Internet connection and then try using the app.

The Bottom Line

Sending and receiving emails is an essential job for most professionals. Therefore, if the Mail app unexpectedly stops working, it can create bottlenecks in your workflow. Try the solutions and fixes mentioned above to overcome Mail problems on your Mac.

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